--- title: "Change, Reschedule or Cancel | Help Center" url: https://givemybooksnetwork.com/help/change-reschedule-cancel description: "Find your request without the email, fix your address or counts, move your pick-up to another day, or cancel." lang: en --- # Change, Reschedule or Cancel 2 min read · Updated October 29, 2026 Find your request without the email, fix your address or counts, move your pick-up to another day, or cancel. You can change your details, move your pick-up to another day, or cancel, all by yourself and without an account. Every email we send about your pick-up has buttons for these. Lost the email? Start with Find your request. ## Find Your Request# Go to the find my request page (https://givemybooksnetwork.com/my-request). It's also linked from **Already submitted a request?** at the top of our homepage. - **Have your confirmation number?** Enter it with your email, and your request opens right there. - **Don't have it?** Enter just your email, and we'll email you links to every open request. ## Change Your Details# Wrong address, phone number or box, bag or book count? Use **Change Details** in your confirmation or reminder email. Your pick-up keeps its date and its confirmation number, and we let your Pick-Up Partner know what changed. - **Moving to a different ZIP code?** Cancel and book again instead, since a different Partner may serve that area. - **On pick-up day,** details are locked, because your Partner may already be on the way. Reply to your email or contact us (https://givemybooksnetwork.com/contact) if something's wrong. ## Reschedule# Need a different day? Use **Reschedule** in your email and pick a new day on the same Partner's calendar. You'll get a new confirmation email, with a new confirmation number, so keep the newest one. Not ready on the day? Rescheduling ahead of time is much better than a no-show. See Not ready? (https://givemybooksnetwork.com/help/get-ready-for-pick-up-day#not-ready) Did your Pick-Up Partner tell us they can't make it, or not come at all? See If your pick-up can't happen (https://givemybooksnetwork.com/help/if-your-pick-up-cant-happen). ## Cancel# Found another home for your books? Use **Cancel** in your email. You can tell us why if you like. Cancelling frees your spot so your Partner doesn't make the trip. ## Out-of-Area Requests# Requests that start with **OA** don't have a date yet, so there's nothing to reschedule. You can still change your details or cancel from any of our emails, or from the find my request page. Once a Pick-Up Partner takes your request and you pick a day, it works like any other pick-up. See Out-of-Area requests: what happens next (https://givemybooksnetwork.com/help/out-of-area-what-happens-next#change-or-cancel). ## Related Articles Get Ready for Pick-Up Day The pick-up guidelines: box or bag everything, set it out by 8 AM, protect it from the weather, and reschedule if you're not ready. https://givemybooksnetwork.com/help/get-ready-for-pick-up-day If Your Pick-Up Can't Happen Pick-Up Partners are people, and once in a while one can't make it. What happens if we need to reschedule, if your Partner didn't come, why confirming matters, and your options. https://givemybooksnetwork.com/help/if-your-pick-up-cant-happen Out-of-Area Requests: What Happens Next The full timeline after you send an Out-of-Area request: your confirmation, when Pick-Up Partners see it, the check-ins at day 3 and after, your options, and why timing varies. https://givemybooksnetwork.com/help/out-of-area-what-happens-next Next If Your Pick-Up Can't Happen https://givemybooksnetwork.com/help/if-your-pick-up-cant-happen ## Still Need Help? Our team is happy to walk you through it. 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